Our services

Cold Box Express

Practical guidance to help you choose and prepare the right shipment.

Pharmacist examining a medicine vial
Temperature-sensitive goods

Cold Box Express is for temperature-sensitive goods that need an insulated package and a handling plan. Tell us what you are shipping and the temperature range it must maintain so our team can check whether a suitable carrier and route are available.

What to include in your request

  • Contents, quantity, value, and whether the goods are perishable, medical, or otherwise regulated.
  • Required temperature range and the maximum time the package can safely remain outside that range.
  • Package dimensions, packed weight, insulation, and any gel packs, dry ice, or other coolant.
  • Collection and delivery addresses, preferred dates, and any monitoring or handover requirements.

How the service is arranged

  1. Submit the shipment details for an operations review.
  2. The team checks route coverage, carrier acceptance, packaging, coolant restrictions, and applicable documents.
  3. Only after those checks can a service, charge, and collection plan be confirmed.

Cold Box Express is not an automatic temperature guarantee or a standard rate-calculator service. Do not hand over temperature-sensitive goods until the packaging, route, carrier, and handling instructions have been confirmed. Dry ice and regulated goods may require additional approval.

Request a Cold Box Express review · Ask a handling question